Why Spaceship was Created
To begin with, Spaceship is a technology-focused Superannuation Fund offering a diversified portfolio with tech at its core, built for those with long investment horizons.
We think it is important for you to understand our ethos and our way of thinking prior to transferring your Super to Spaceship. This is still day one for technology rolling out across the globe, and it’s definitely day one for Spaceship.
Today, Spaceship is a way to invest your Super where the world is going. Tomorrow, Spaceship is the enduring entity that nurtures your financial capital while you focus on nurturing your human capital. The entity exists to benefit all of us and increases its capacity to do so as our numbers grow.
We believe that the fundamental measure of success for Spaceship will be the value we create for everyone onboard over the long term. We think in decades not days. The bigger our funds under management, the better we believe our service will get. We aspire to become the Amazon of Super. That means lower prices and more for your dollar. We will fight to get you the very best assets in your portfolio.
We believe you will see that happen as funds under management (FUM) grows. As FUM grows, we get more flexibility in portfolio management. There’s strength in numbers, we need to band together. An example of this is adding private companies to our portfolio. From day one, we don’t have the flexibility to do that. But once we reach a threshold level of FUM, we can. We believe the next billion dollar company probably won’t be a soft drink company, it’s going to be a technology company. And we believe the most wonderful companies in the world start in venture capital and graduate out into public markets. Our business plan is based on us delivering private companies to the portfolio during 2017, and we aspire to do so.
Every decision we make has to consistently reflect this focus on building an enduring entity to nurture your financial capital. We first measure ourselves in terms of the metrics which most indicate market leadership: net return on our portfolio, the degree to which you would refer a friend, and the strength of our brand.
We have invested and will continue to invest all our energy and resources to make Spaceship amazing. Technology is at our core, technology is at the core of our daily lives, we want to make sure it’s at the core of your Superannuation.
Because of our emphasis on the long term, we think it’s important to share with you our fundamental decision making vehicle so that you, our customers may confirm that it is consistent with your investment philosophy:
- We think in decades not days. We aspire to make investment decisions that we believe are for the long-term, rather than fitting the short-term news cycle.
- Time is the friend of the great business and the enemy of the poor one. We will measure companies in our portfolio based on their ability to provide defensibility of profits and high levels of product differentiation.
- We will continue to focus on bringing in the best possible horsepower into our team. We know our success will be largely affected by our ability to attract and retain the highest quality people who are learning machines.
- We will work hard to spend wisely. We understand that our operating cost is your fee structure and it is important to continually reinforce a cost-conscious culture.
We believe that this is the right approach to managing the team behind your Super. With this foundation, we would like to turn a review to our business focus.
The Customer is What Matters
Our focus is on you, the customer and creating long-term value for you. We realise how important your Super is. It’s important for all of us.
We have set out to create a Super fund that you are proud to invest in. Our hope is that Spaceship drives Australians to talk about the future and their Super at the pub. The only way for this to happen is to make Spaceship amazing.
We believe transparency and openness are critical. In all aspects of life, but especially in your Super. You should know where your Super is being invested and why. You should also know how the fee structure works and why it is there. We want to engage with you our customer and we take your Super, likely your most important financial asset, very seriously.
We are still in the early stages of learning how to bring you added value, beyond your Super. Our goal remains to continue to solidify and extend our brand and customer base. This requires sustained investment in people and time to support our current and future customers. Though we are optimistic, we must remain vigilant with a sense of urgency. We feel good about what we’ve done so far and even more excited about what is to come.
Spaceship is not a conventional Super fund. We hope this ethos bleeds through everything we do. We will optimise for the long term rather than producing short term gains. We are conscious of our duty as fiduciaries to our customers and we will fulfill those responsibilities. We don’t take your trust or money lightly.
We have tried hard to anticipate your questions, through our FAQ and other parts of the product. But if you have more, please reach out directly to us here (firstname.lastname@example.org) or come and visit us at Level 5 / 155 Clarence St, Sydney, NSW 2000.
We look forward to a long and hopefully prosperous relationship with you, our investors, customers and our community. We wrote this letter to help you understand Spaceship. We will do our best to make Spaceship the best Super for you.